Privacy Policy

Our Commitment to You

Welcome to Icon One. Your privacy is critically important to us. This document outlines our practices regarding the collection, handling, and safeguarding of the personal details you submit via our Facebook Ads lead generation campaigns (referred to as the "Service").

What Data Do We Gather?

When you interact with our forms to request a quote or consultation, we currently ask for the following details:

• Full Name
• Contact Number
• Location (City)

How Your Information is Utilized

The details you provide are used strictly to facilitate our business relationship and enhance your experience. Specifically, we use this data to:

• Reach out to you regarding your requested freight consultation and provide ongoing updates about your shipments.
• Refine our services and tailor our logistics solutions to better fit your needs.
• Deliver occasional promotional offers or industry news (only if you have explicitly opted in).

External Partners & Data Sharing

We strictly prohibit the sale, renting, or sharing of your personal details to outside parties for their independent marketing or advertising campaigns.

We only collaborate with vetted external partners who directly assist us in delivering our services to you. These partners are bound by strict confidentiality agreements and are only permitted to use your data for the exact tasks we have authorized. Examples of these operational partners include:

• Communication gateways (like specialized Email or WhatsApp business platforms) used to send you booking confirmations and live shipping alerts. You may opt out of these specific updates at any time.
• Secure Client Management (CRM) databases where our internal team organizes communications to ensure you get the best customer support.

Aside from these core operational requirements, we will never distribute your data without your explicit permission, unless formally compelled by law.

Keeping Your Information Safe

We employ industry-standard digital and procedural safeguards to protect your data against unauthorized access, alteration, or accidental loss. However, please be aware that no method of digital storage or online transmission can be guaranteed as 100% secure.

Policy Updates

As our operations evolve, we may periodically revise these privacy terms. Any modifications will be published directly on this page, ensuring you are always aware of how we handle your data.

Reach Out To Us

For any inquiries, concerns, or requests regarding how we manage your privacy, please connect with our team directly at +9613805059